3-2-1 Liftoff: Designing Your Duo Launch

3-2-1 Liftoff: Designing Your Duo Launch

Get to know the deployment stages, best practices, and key resources to make deploying Duo as easy and successful as possible.

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About this course

About this course

Change management in any setting can be a challenge, and security is no exception. This course is designed to empower anyone responsible for deploying Duo in their organization with a strong framework for deployment based on expert recommendations from Duo Customer Success and Support, who work every day to help administrators like you secure their organizations from data theft and account takeover. You will learn how to use Duo email templates, guides, and other resources to educate your end-users and train your help desk team, as well as best practices to follow based on thousands of successful customer deployments. By the end of this course, you should be able to:

  • Identify applications to be protected during your initial deployment
  • Describe solutions for testing applications and policy settings
  • Pilot Duo with both technical and non-technical user groups
  • Select resources for training help desk support teams
  • Develop an end-user communication strategy
  • Design a successful Duo deployment plan

Curriculum

  • Course Introduction
  • Self-Evaluation
  • Video: Charting Your Course (3:52)
  • Choosing a Timeline
  • Choosing an Enrollment Method
  • Making Duo Work for You
  • Setting Up The Admin Panel (Optional)
  • Protecting Applications
  • High Availability & Business Continuity
  • Protecting Access to What Matters
  • Testing Your Configuration
  • Video: Policy Tips (4:05)
  • Enrollment Policies
  • Engaging Your Pilot Users
  • What Everyone Needs To Know
  • Video: End-User Communication (5:04)
  • Resources to Encourage End-User Adoption
  • Video: Readying Your Team (3:34)
  • Help Desk Training Resources
  • Duo Go-Live & Beyond
  • Deployment Planning Resources & Support
  • Knowledge Check
  • Share Feedback (Optional)
  • Take the next step

About this course

About this course

Change management in any setting can be a challenge, and security is no exception. This course is designed to empower anyone responsible for deploying Duo in their organization with a strong framework for deployment based on expert recommendations from Duo Customer Success and Support, who work every day to help administrators like you secure their organizations from data theft and account takeover. You will learn how to use Duo email templates, guides, and other resources to educate your end-users and train your help desk team, as well as best practices to follow based on thousands of successful customer deployments. By the end of this course, you should be able to:

  • Identify applications to be protected during your initial deployment
  • Describe solutions for testing applications and policy settings
  • Pilot Duo with both technical and non-technical user groups
  • Select resources for training help desk support teams
  • Develop an end-user communication strategy
  • Design a successful Duo deployment plan

Curriculum

  • Course Introduction
  • Self-Evaluation
  • Video: Charting Your Course (3:52)
  • Choosing a Timeline
  • Choosing an Enrollment Method
  • Making Duo Work for You
  • Setting Up The Admin Panel (Optional)
  • Protecting Applications
  • High Availability & Business Continuity
  • Protecting Access to What Matters
  • Testing Your Configuration
  • Video: Policy Tips (4:05)
  • Enrollment Policies
  • Engaging Your Pilot Users
  • What Everyone Needs To Know
  • Video: End-User Communication (5:04)
  • Resources to Encourage End-User Adoption
  • Video: Readying Your Team (3:34)
  • Help Desk Training Resources
  • Duo Go-Live & Beyond
  • Deployment Planning Resources & Support
  • Knowledge Check
  • Share Feedback (Optional)
  • Take the next step