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Username and Device Overview
- Key Enrollment Considerations
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Environment
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Choosing a Timeline
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Enrollment Emails
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Pending Enrollments
- Enrollment Methods
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Directory Sync
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Inline Self-Enrollment
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Bulk Self-Enrollment
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Import Users
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Device Management Portal
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Manual Enrollment
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Admin API
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Using Multiple Enrollment Methods
- Duo Mobile Activation
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Duo Push with Duo Mobile
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Duo Mobile Activation
- Enrollment Policies
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Enrollment Policies
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Phased Enrollment & Targeting Users
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User & Group Status
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Non-Web Based Applications
- Communications & Training
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Video: End-User Communications (2:12)
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Encouraging Early Adoption
- Take the Next Step
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Next Steps
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Summary & Resources
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Knowledge Check
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Share Feedback (Optional)
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Course Complete
Enrollment Methods & Strategies
Enrollment is the first step to setting up end-user accounts. Learn the different methods you can use to enroll new end-users and strategies for educating them about Duo.
About this course
Enrollment is a crucial part of deploying Duo. It is the process in which you add new end-users to the Duo Admin Panel and associate them with a two-factor authentication (2FA) device. You can integrate Duo with your existing processes and infrastructure using a variety of methods. In this course, we will explore enrollment strategies for end-users who are new to Duo, policy settings to configure the enrollment experience, and guidance for which enrollment method(s) might best suit your needs. A strong end-user communication plan that provides advance notice and educates users on Duo helps to increase adoption of 2FA. To that end, you will learn best practices to teach your end-users what Duo is, how Duo will impact them, and how to enroll. You will also learn training tips to empower your help desk to provide the best possible support experience. Together, we can help make your Duo deployment as easy and successful as possible for all of your Duo administrators and end-users.
By the end of this course, you will be able to:
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- Explain the two criteria required for an end-user to be fully enrolled in Duo
- Evaluate Duo enrollment methods based on the end-user experience, ideal environments, supported applications, and prerequisites
- Identify which enrollment methods automatically generate an enrollment email and under what conditions
- List examples of thick client applications and explain which methods support inline self-enrollment
- Describe the ways New User Policy and Authentication Policy (formerly Group Access Policy) can be used to modify the default enrollment behavior
- Define Duo Mobile activation
- Locate key communication and training resources for end-users and help desk staff